At AmeriServe, our Less than 24 Hour program has had an incredible year of growth and development. From welcoming new clients to expanding locations and enhancing team training, 2024 has been a year of exciting milestones. As we look ahead, we’re committed to building on these achievements to continue delivering high-quality services and empowering clients to thrive.

A Growing Client Base

The Less than 24 Hour program has seen significant growth this year across both the Lead On and Hourly services:

• Lead On Program:

  • Welcomed two new clients, bringing the total to 22 clients across 8 locations.
  • Poised for additional expansion with six potential client moves expected to result in the addition of two new locations.
  • This growth highlights the program’s success in delivering customized support that meets each client’s unique needs.

• Hourly Services:

  • Added six new clients since the last Advisory meeting, bringing the total to 50 clients.
  • Anticipates further growth with three potential new clients in the pipeline.
  • Hourly’s continued success reflects its ability to provide flexible and effective care to a diverse range of clients.

These expansions demonstrate AmeriServe’s commitment to reaching more individuals and supporting them on their paths to greater independence and personal achievement.

Enhancing Team Oversight and Support

To support this growing client base, AmeriServe has focused on strengthening its internal operations:

• New Supervisor Added: Hourly welcomed a new supervisor, enhancing oversight and providing critical support for team members as the program continues to expand.
• Improved Operations: This addition ensures that both clients and team members have access to the resources and guidance needed to succeed.

Investing in Team Training and Development

In 2024, the Less than 24 Hour program introduced comprehensive training initiatives to equip staff with the skills and knowledge necessary to provide exceptional care:

• Mandt Training:
  • Aimed at helping staff manage challenging situations with confidence and compassion.
  • Focused on building stronger client relationships and fostering a safe, supportive environment.
  • The final phase of the Mandt Training rollout is set to be completed soon.
• Medication Manager Training:
  • Designed to prepare team members to meet the specific needs of clients requiring medication assistance.
  • Enhances the skills of direct support staff, ensuring they are well-prepared to handle complex client care needs.

These investments in training reflect AmeriServe’s dedication to empowering employees to excel in their roles while delivering high-quality care.

Looking Ahead to 2025

As 2024 comes to a close, the Less than 24 Hour program is excited to continue its momentum into the new year. Key focus areas for 2025 include:

• Client Growth: Continuing to welcome new clients and expand services to additional locations.
• Employee Development: Rolling out the final stages of training initiatives and introducing new opportunities for professional growth.
• Enhanced Support: Ensuring team members and clients have access to the resources and guidance they need to succeed.

With these priorities in mind, AmeriServe’s Less than 24 Hour program is well-positioned for another year of success and progress.

Join Us in Empowering Lives

AmeriServe’s Less than 24 Hour program is dedicated to providing tailored, high-quality support that empowers clients to thrive in their communities. If you’re interested in learning more about our programs and services, contact us today:
📧 Email: info@ameriserveintl.com
📞 Phone: 712-322-0272

Let’s build a brighter future together.