At AmeriServe, our 24-hour residential services provide a safe, supportive, and personalized environment for adults with intellectual and developmental disabilities. We know that choosing a provider is a big decision, and we’re here to offer a look inside what families and guardians can expect from our residential homes in Council Bluffs, Clarinda, and Shenandoah, Iowa.

Tailored Support for Daily Living

Every individual in our residential program receives customized support for daily living tasks, including meal preparation, hygiene, medication management, mobility, and more. We encourage independence wherever possible, while ensuring each person receives the right level of support for their unique needs.

Our team members are trained to assist with everything from routine care to more complex supports, always keeping dignity, respect, and safety at the center of what we do.

A Personalized Approach to Care

No two people are the same—and neither are our care plans. We work closely with guardians, case managers, doctors, and individuals who know the client best to develop a plan tailored to their goals and preferences.

Just as important, we take the time to get to know the individual personally. We listen to their input, observe what helps them thrive, and adjust our supports accordingly. This dynamic approach allows us to adapt as people grow, change, or express new interests.

Roommate Compatibility & Social Connection

A major factor in residential satisfaction is a good roommate match. We prioritize pairing clients with similar interests and activity levels, creating opportunities for shared routines and enjoyable interactions at home.

Many of our clients also participate in Day Hab programs, where they stay active through community events, volunteer work, and group outings like bowling, trips to the Omaha Zoo, or Meals on Wheels. Whether it’s a quiet evening at home or a fun group cookout, we focus on client choice and comfort.

Community Involvement & Company Events

Life in our residential homes goes far beyond the basics. Our clients regularly enjoy:

• Grocery shopping, errands, and other real-world tasks

• Neighborhood cookouts and small gatherings with friends

• Quarterly company-wide events like talent shows, dances, BBQs, and bowling tournaments

We believe that community engagement leads to stronger self-confidence, better mental health, and deeper social bonds.

Reliable Staffing & Strong Team Communication

Each of our residential homes operates with a consistent staffing model, including:

• Awake overnight team members for safety and support

• Evening, and weekend coverage

• Weekday team members for individuals who don’t attend Day Hab

We also hold monthly team meetings at every location to keep communication strong and ensure that each client’s needs are being met. We encourage team collaboration, creativity, and flexibility, always keeping the individual at the center of decision-making.

Independence with Support, Engagement with Purpose

At AmeriServe, residential care means more than meeting basic needs—it means helping people live meaningful lives in homes they feel proud of. With personalized support, social opportunities, and a commitment to client voice, our residential program is designed to help individuals thrive in their own way.

📍 Serving clients in Council Bluffs, Shenandoah, and Clarinda
📞 Contact us at (712) 322-0272
📧 Email: info@ameriserveintl.com
🌐 Learn more at www.ameriserveintl.com