At AmeriServe, we believe that professional growth and exceptional client care go hand in hand. The Continuing Education (Con Ed) Taskforce has had an incredible year, introducing innovative training programs and expanding opportunities for team members to thrive. From essential training to exciting new courses, 2024 has been a banner year for learning—and we’re just getting started!

2024: A Year of Exciting Accomplishments

This year, the Con Ed Taskforce focused on delivering a diverse lineup of classes designed to empower employees and improve the quality of care across all programs, including DayHab, 24-hour residential services, and less than 24-hour services.

Essential Courses

The foundation of our training includes mandatory classes that ensure compliance and excellence in care:

• Documentation: Strengthening accuracy and efficiency in client records.
• BSP and Rights Restrictions: Promoting understanding and application of behavior support plans.
• Bloodborne Pathogens: Ensuring safety and preparedness in every situation.

Team Favorites

The ESOP (Employee Stock Ownership Plan) class continues to be a standout, engaging team members in AmeriServe’s mission and fostering a sense of ownership and pride.

New Courses for Inspiration and Growth

This year, we introduced a variety of innovative classes to enrich our team’s skills and experiences:

• Cultural Diversity: Building empathy and understanding within client care.
• GER and Incident Reporting: Strengthening compliance and effective communication.
• Cooking Class: Offering practical skills that benefit both team members and clients.
• Music Therapy: Harnessing the power of music to support emotional and physical well-being.
• TS Bank Partnership: Providing financial literacy tools to support personal growth.

These fresh offerings reflect our commitment to creating a well-rounded training experience that inspires employees and benefits clients.

Why Guardians and Clients Benefit

At AmeriServe, our training programs don’t just benefit employees—they directly impact the care our clients receive. For guardians, knowing that our team receives comprehensive and ongoing training provides peace of mind. Our employees are equipped to:

• Deliver Consistent Support: Across all programs, clients experience reliable and high-quality care.
• Foster Independence: Training in areas like behavior support and cultural diversity empowers employees to help clients achieve their goals.
• Build Strong Relationships: Confident and well-trained team members focus on creating meaningful connections with clients and their families.

These programs ensure that clients thrive in Council Bluffs, Clarinda, Shenandoah, and beyond.

Looking Ahead: What’s Coming in 2025?

The future of learning at AmeriServe is brighter than ever. In 2025, the Con Ed Taskforce is excited to launch the Disability Diagnosis Series, a comprehensive training program designed to deepen employees’ understanding of specific diagnoses, including:

• Schizoaffective Disorder
• Down Syndrome
• Autism
• Bipolar Disorder
• Anxiety and Depression

This series will equip team members with knowledge and strategies to provide even more personalized and effective care. As we continue to grow, we’re committed to introducing innovative learning opportunities that enhance the lives of our team and clients alike.

Join Us for a Brighter Year Ahead

The Con Ed Taskforce is proud of this year’s accomplishments and excited about the future of continuing education at AmeriServe. By investing in training, we’re not just building better employees—we’re empowering our clients to thrive.

For more information about AmeriServe’s training programs and services, contact us today!
📧 Email: info@ameriserveintl.com
📞 Phone: 712-322-0272